Tuesday, May 31, 2011

Around this week? Send us your feedback!

If you're still around using your computer (and ZENworks), please keep sending your feedback and experiences with the application window and anything else you encounter.

There will be a final survey posted here and a link sent to your email by the end of the day. Please take a few moments to let us know how you feel so we can best tailor our methods to your needs.

If you will be in and out of your office using your machine throughout June and/or July, please let us know if you'd be willing to test out the application window from a freshly reimaged machine. Our pilot was run on the existing image, which caused a few compatability issues, but we'd be thrilled to have volunteers to test the "real deal", so to speak!

Wednesday, May 25, 2011

Slow Computers...but not Zen!

Just FYI...there are slow computers throughout the district today, unfortunately. Particularly CCE and HCMS, for some reason, which we've had the largest number of reports from.

I, personally, have been kicked out of Firefox from timing out twice today, so I understand your pain...honestly!

We are hoping to solve these problems not only by beefing up our network infrastructure this summer, but by also replacing outdated machines and reimaging without all the programs that are stepping all over each other trying to run.

This will obviously not happen within the next week, so please accept our sincere apologies! We're working every day to try to make this better for you!

Tuesday, May 24, 2011

My Thoughts So Far As Well

I will have to agree with Heather on many of her points. First of which is in IE... I do not like Bing at all! Bring back google! I know that you said you were working on that. On my kids computer at home, (pc) you can choose what you search. There is bing, google, and several others, can that not be an option in case there are a few out there that do like Bing? Just at thought. The only thing I use IE for now is Odyssey. Since I am on Odyssey pretty much all day, I have plenty of time to try both and it does work better on IE, but that is the only site that I prefer on IE.

I do like firefox especially for all things google. If I am going to be online, I am pretty sure it will be firefox, it just runs better. I like the search bar much more than IE.

Chrome is ok, I have used it often in the past but only a little recently. I think some people will be confused because there is not a "search" bar like in the other browsers but it is ok. I would probably prefer it over IE but not firefox.

As for open office, it was ok, but when you are used to word then it is a little confusing and not as user friendly. They are so very close in many ways but their differences can be annoying when you are used to word.

I am still having issues with my computer that I did not have before zenworks. Yesterday morning my computer just restarted for no reason. A little frustrating when you are in the middle of something and have to start over. When I try to log off, restart, or even shut down the computer it often will not. I have to try it two or three times before it will shut down / restart. Sometimes it will not and I have to power it off with the power button. Not sure if others are having that same problem.

I have also been deleting large files lately from my home folder (lots of pictures) and when they are in the process of deleting I can not do much else on my computer or it freezes. I am not sure if this is zneworks or an issue with the home folder. Finally I just started logging on to a student computer and using that to delete files so that I could still work on mine.

I will try to work with more of the programs today and tomorrow and let you know what I think. I hope this helps.

Please Take Survey! (if you haven't already)

If you haven't already taken the satisfaction survey, please scroll down to the post for May 18th and complete it there. Your input helps us make changes that will benefit everyone this fall!

There will be one last exit survey that will be available starting this Thursday...please be sure you've had an opportunity to try the applications out and let us know - for better or for worse - how they're working out for you.

Thanks again for all you do!

Friday, May 20, 2011

More applications being added today

More applications are being added to your ZENworks Window this afternoon.

When you have the opportunity to use them, please just note what does or doesn't work and what you like or don't like about them and post those thoughts here or via email to desktoppilot@eanesisd.net.

Let us know if you have any questions, as well!

Thursday, May 19, 2011

GroupWise removed from ZEN window

GroupWise has been temporarily removed from the ZENworks Window because our team discovered an issue - this application could cause an unintended reboot of the user's machine - yikes!

Until we investigate and solve the problem, we're removing it from the window so you don't get rebooted. We'll let you know here when it's been replaced!

Skyward

Some people have mentioned Skyward running slow today - but a lot of Zen-free users have reported it, as well.

If you notice Skyward running slow, could you try one thing first? Could you log in to a different machine without Zen and let us know if it is slow there too?
Are we moving away from Microsoft Office completely and moving towards Open Office? The Physics department uses Publisher A LOT and Open Office doesn't really have something with the same functionality.

Keep us posted!

Hey everyone!

We've been assessing the slow-running machine issues one-by-one, and unless we've specifically talked with you about it, we have installed anything new on your machines these past few days.

What this means is that if your machine suddenly starts running reeeeealllly slow...we need to know about it ASAP! Chances are, it has to do with too many processes running in the background - most of you had 70+ proccesses running...too many for our district machines, unfortunately.

Blog, email, or call us. Give us a time window (usually about 30 minutes) we can look at it remotely and we'll let you know the outcome.

Again - we can't thank you enough! Your feedback prompts changes on our part each and every day!

Wednesday, May 18, 2011

Survey Time!!!

Here's What I'm Thinking So Far

1) Skyward Finance - can that be put back on?
2) Internet Explorer:
- I don't like the Delicious side bar that pops up when you first open it
- I would rather have my Google Search bar in the top-right hand corner instead of Bing
3) Firefox: annoying that Skype opens up in new tab each time you open it
4) Adobe icon in ZENworks Window - what do I do with this. Nothing really installed.
5) Open Office: what is this and why? I'm not liking the programs in this. They are similar to Word and PowerPoint but I'm having a hard time figuring out how to do some of the things I've done before. Word equivilient - I couldn't figure out how to save it as a working .doc (saves as a .odt) b/c I changed it to save as a .doc but then I couldn't open it on another computer with Word.
6) I have Jing installed (or did before this trial) and I think everyone would benefit from having Jing
7) I miss my little Icon down in the bottom of the screen that allows me to access my desktop and minimizes all my open screens
8) Print is defaulting to "SMART notebook print capture" instead of my local printer
When reimaged last week, I lost my HOME FOLDER. I can access on other school computers, but all my files are missing in the HOME FOLDER on my computer. So SAD!

Speed/Groupwise

Speed is better today. Not what I'd call fast, but better than yesterday.
In Groupwise today, I needed to replicate a long list of email recipients from a previously Sent email, to send another one out. In the past I've been able to select-copy-paste. Today that didn't work. . .may be a moot point since Groupwise is going away!