Monday, May 9, 2011

MS Office 2003 Package

We had some problems Friday with MS Office, though only on the older image. The installer was failing trying to configure what appeared to be 'voice recognition'. We rebuilt the package this morning, removing any references to 'voice', and it no longer gets the same errors. But it still opens a new installer EVERY TIME you open an MS Office app. One of the items it is currently trying to configure seems to be 'Handwriting recognition'. So we are working to remove those reference from the package now.

We do not have these issues on all computers, and only on non-reimaged computers. This will not be a problem this summer because every computer will be re-imaged, but it may cause some issues with our testing (we will not be re-imaging for most of the test computers).

2 comments:

Anonymous said...

Just re-built the MS Office package again. The good new is that Word now seems to work perfectly; the bad news is that all other MS Office apps still get an error trying to configure speech recognition.

I can probably remove the speech recognition utility from that computer and fix the issue, but do we know if anyone uses it?

Anonymous said...

Even using the MS Office Template from Zenworks, I am still having installers pop up on computers with MS Office installed locally. We are going to have to shelve the MS Office testing on older images (it works fine on newly re-imaged machines)for now. All computers will be reimaged over the summer, so this does not affect our actual rollout.