Monday, May 9, 2011

PowerPoint issues with test computer

From Debbie Smith at CCE:

"What we noticed today when a student tried to access PowerPoint on computer Gg is that it took an inordinate amount of time to open. She was trying to open a PPT file that her teacher had had her drag to the desktop and simply clicking on the file did not open it. So, she had to open PPT and navigate to the file which then took a long while to open. Meanwhile, the rest of the class is well into the project."

Reply from Andy - Desktop Imaging Team:

"We rebuilt the Ms Office package this morning, trying to fix a problem with it running the installer every time it opened. That is probably why it took so long to open, it had to download the new package. I just checked and MS Office is working well on the GG computer now; though the 2nd computer is still getting an installer when any office app is opened. We are trying to fix that now.

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